Passenger Services

At O'Hare International Airport, we understand the needs of travelers and provide a variety of special passenger services to make your visit to the airport and/or the City of Chicago, pleasant and convenient. We have a diverse mix of local and national retail stores, hotels, motels, gift and news shops, restaurants, snack bars, lounges, and cafs. We provide full-service business support and a large conference center. We offer a health club, a massage center, and a salon. We have customer service personnel, information representatives, Chicago police, and medical staff available to assist you at any time. To arrange special accommodations for travelers with disabilities, contact your airline.

Hotels/Motels or other visitor services: For information on hotels/motels or other visitor services while in Chicago, visit the website for the Chicago Convention and Tourism Bureau.